123 lanyards

FAQ's Frequently asked questions
How can I place my order?

Please use our step-by-step online ordering system offering a possibility to choose your preferred product with fittings and accessories, upload your artwork and supply online payment using a credit/debit card or Paypal via secure connection. You can also choose an option to download Proforma and pay with standard bank transfer using provided bank account details.

If you're looking for non-standard fittings or you have an enquiry for quantities over 5000 pcs, please send us your e-mail to sales@123-lanyards.eu.

If you are providing your own artwork, please download our design templates and read artwork guidelines for details on how we accept print ready files.

All orders will require approval of a PDF design proof that will be e-mailed to you after we receive your design (usually within 12 hours).

How much do you charge for delivery?

We're happy to offer FREE delivery by UPS courier on all orders to mainland territories of European Union countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

If you require delivery to: Norway, Switzerland, Iceland or EU island territories of France, Greece, Italy, Portugal and Spain, you'll find details about delivery costs on the second page of our online ordering system.

delivery map

Are there any print/setup origination fees?

At 123-Lanyards we are proud to say that we have absolutely no additional charges. To keep ordering simple, all that you pay is the cost of printed lanyards. That means no origination and setup fees.

How can I pay for my order?

We require all payments on a cash-with-order basis. You can pay for your order using a credit/debit card or Paypal via secure connection. You can also click and download Proforma and pay with standard bank transfer using provided details.

How long are your turnaround times?

We aim to deliver all orders with a quantity below 2000 pcs within 10 working days from artwork (PDF Proof) approval. For larger orders we will advise on lead-time based on order quantity, lanyard version and fittings required.

What is your minimum order quantity?

Our minimum order quantity is just 100 pcs full-colour printed dye-sublimation lanyards.

Can I see a sample before placing an order?

Yes, we have a number of pre-printed samples that we can send out free of charge (to UK address) before you decide to place an order.

If you require a pre-production sample with your custom design before placing a bulk order, please contact us and we'll advise on the price and lead-time.

The cost of producing pre-production proof will be deducted from your final invoice.

I have my logo but don't know how to prepare an artwork. Can you help?

Yes! We have a team of experienced graphic designers that will happily produce a design based on your logo or a design brief at no extra charge within 24 hours. Once a design has been produced we'll email you the PDF digital proof and you can give us feedback on what you like and dislike about the design.

Example lanyard visual

lanyard visual

Can you print pantone colours?

Yes, we can print Pantone C colours onto our lanyards.

Do your prices include print on both sides of the lanyards?

Yes, all our prices refer to 4+4 CMYK or Pantone print. Moreover, we can print 2 different designs on both sides at no extra cost.

Can I cancel my order?

Unfortunately, once the order has been placed and PDF proof approved by a customer, it’s not possible to cancel the order with no additional cancelation fee.

When will receive invoice for my order?

A final invoice will be emailed to you once the order has been delivered.